At SD Biocare, accessible from sdbiocare.com, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your personal information when you visit or use our website.
1. Information We Collect
We may collect different types of information when you interact with our website, including:
Personal Information:
When you voluntarily provide information through our website, we may collect:
- Full name
- Email address
- Phone number
- Company name
- Job title
- Address or location
- Information submitted through contact or enquiry forms
- Any other information you choose to provide
Automatically Collected Information:
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Time and date of your visit
- Referring website
- General website usage information
This information may be used for website analytics, security, troubleshooting, and improving our services.
2. How We Use Your Information
We may use the information we collect to:
- Respond to your enquiries and requests
- Provide information about our products or services
- Process and manage requests submitted through our website
- Improve our website and user experience
- Communicate with you about our services
- Send relevant updates or marketing communications where permitted
- Monitor website performance and usage
- Prevent fraudulent, unauthorized, or illegal activities
- Comply with applicable legal and regulatory requirements
We will not use your personal information for purposes that are incompatible with those described in this Privacy Policy unless required or permitted by applicable law.
3. Cookies
Our website may use cookies and similar technologies to improve functionality and understand how visitors use our website. Cookies are small text files stored on your device when you visit a website.
We may use cookies for purposes such as:
- Remembering your preferences
- Understanding website traffic and usage
- Improving website performance
- Providing a better user experience
- Measuring the effectiveness of marketing campaigns
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
4. Analytics
We may use third-party analytics services to understand how visitors interact with our website. These services may collect information such as your IP address, browser information, device information, pages visited, and interaction data.
The information collected through analytics tools is generally used to analyze website traffic and improve our website and services.
5. Contact Forms
If you submit information through a contact, enquiry, newsletter, or other form on our website, the information you provide may be used to respond to your request.
Depending on the nature of your enquiry, we may retain the submitted information for customer service, business administration, legal, or record-keeping purposes.
We do not sell or rent the personal information submitted through our forms to third parties.
6. How We Share Your Information
We may share your information with trusted third parties where necessary to operate our website and provide our services.
These parties may include:
- Website hosting providers
- Website and technology service providers
- Analytics providers
- Email and communication service providers
- Professional advisors
- Government authorities or regulatory bodies where legally required
Third-party service providers are expected to handle personal information appropriately and only for the purposes for which it is provided.
7. Third-Party Links
Our website may contain links to third-party websites, services, or platforms.
We are not responsible for the privacy practices, content, security, or policies of third-party websites. We encourage you to review the privacy policies of those websites before providing them with your personal information.
8. Data Security
We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, loss, or misuse.
However, no method of transmitting information over the internet or storing information electronically is completely secure. Therefore, we cannot guarantee absolute security.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, responding to enquiries, maintaining business records, resolving disputes, and complying with legal obligations.
The retention period may vary depending on the type and purpose of the information.
10. Your Privacy Rights
Depending on applicable laws, you may have certain rights regarding your personal information, including the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information
- Withdraw consent where processing is based on consent
- Object to certain processing activities
- Request restriction of certain processing activities
- Request information about how your personal information is being used
To exercise any applicable rights, please contact us using the details provided below.
11. Children’s Privacy
Our website is not intended to knowingly collect personal information from children.
If you believe that a child has provided personal information through our website without appropriate consent, please contact us so that we can take appropriate steps to remove the information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website functionality, legal requirements, or privacy practices. Any changes will be posted on this page with an updated “Last Updated” date.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
SD Biocare:
Address: SD Biocare Pvt. Ltd. B Wing, D1/204, Centrum Business Square, Road No. 16, Wagle Industrial Estate, Thane – 400604, India
Email: info@sdbiocare.com
Phone: +91 22 4749 756
(Last Updated: 28/08/2026)